FAQ

The geometry of the WizWedge® shoe is suitable for every athlete from a young age.

It improves postural balance and support, ensures better injury prevention and performance optimization, while relieving the entire posterior muscle chain.

Thanks to its removable and customizable wedge, this ergonomic shoe adapts to the athlete's weight and their practice conditions.

The wedge is made from innovative materials among the highest performance, tested in the laboratory.

Three categories of wedges are offered: Cushioning, Medium and Dynamic.

No, the wedge cannot be used with any shoe other than Wizwedge athletic shoes. The wedge is not configured to fit into a traditional athletic shoe. The anatomical architecture of Wizwedge shoes represents the proper configuration for using wedges.service emails, increasing conversions, and creating a more satisfying shopping experience!

Returns are free for all orders placed in mainland France in accordance with our T&Cs.

Any other return from Europe, the French overseas departments and territories or the rest of the world will be at the customer's expense.

We deliver worldwide:

- Metropolitan France: 3 to 5 working days

- European Union: 4 to 6 working days (Countries concerned: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Germany, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, San Marino )

There are no contraindications to using your custom-made foot orthotics, made by your podiatrist. Simply replace the original insoles with your custom-made foot orthotics, leaving the wedges in place.

Yes, you can cancel your order:

Before shipping, contact customer service directly and indicate the reference of the order you wish to cancel.

After dispatch, and within a maximum of 14 days after receipt of the products, by sending us an email on our contact form , in accordance with our General Conditions of Sale, and by returning the products to us in their original condition.

Based on a patented concept (WedgeBox®), the Wizwedge® sports shoe has been completely redesigned to enhance players' potential. This innovation allows elite athletes and experienced amateurs to customize the technical characteristics of their shoes according to their own requirements (cushioning, absorption, support, etc.) and their specific morphological characteristics.

The ergonomic Wizwedge shoe helps reduce muscle fatigue and promote recovery.

The Wizwedge shoe is a product born of disruptive innovation and the result of several years of research. It is made with high-end materials. All manufacturing steps have been validated by the CTC group. Our products are the result of French engineering.

The wedge is an essential component for using the Wizwedge shoe. It is imperative to pair a wedge with your shoe before use.

Because the Wizwedge shoe cannot be used without a wedge, it is not possible to purchase a shoe model without at least one pair of wedges. Conversely, it is possible to purchase one or more pairs of wedges alone.

Depending on your needs and expectations, three categories of wedges are available: Cushioned, Medium, and Dynamic. It is therefore possible to purchase several pairs of wedges, to interchange them as you wish.

Wedges are not designed to be mismatched. We recommend using identical wedges in your pair of shoes.

We do our best to keep all of our products in stock.

If the selected product is out of stock, it will be restocked quickly.

Please come back to the site later or send us a message to be kept informed at sales@wizwedge.com

When the package is shipped, an email with a tracking number is sent to you.

Our advisors are unable to accept orders by telephone.